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If you are not satisfied with your device, cc781905-5cde-3194-bb3b-136bad5cf58d_ we suggest you return it to us under  14 days_cc781905-94cbb1 -136bad5cf58d_ from the date of receipt of your order. We will send you  a credit note for the amount of your order and we will refund you within 48 hours. Regarding the return of the goods, we can provide you with our usual carrier, we will send you a slip to  to stick on the package then the carrier will come on recover._cc781905-5cde -3194-bb3b-136bad5cf58d_ In the event that  the goods are lost by the carrier, we will send you another device within 48 hours. 

Return address :


11-13 boulevard Grande Duchess Charlotte

1331 Luxembourg 


Return conditions:

  • 14 days to return your goods to us from the date of receipt of your order.

  • Send us an email to notify your request:

  • The goods must neither be damaged nor have been used. If the device is part of a set, all parts must be complete.

  • Merchandise must be returned in its original packaging.


As soon as reception  of your payment, we will send your goods to you within 24-48 hours via a TNT carrier.


If we have a problem with stock or delivery, you will of course notified by e-mail or telephone.

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